Rufford Park Primary School and Nursery

Leeds City Council has launched a new online form that allows parents and carers to check the status of their child’s Education, Health and Care Needs Assessment (EHCNA) request. 

This improvement is part of the wider SEND and Inclusion Transformation Programme and was developed in response to feedback from families, who asked for clearer and more accessible updates. The form was trialed with a group of parents and carers to ensure it is easy to use and meets their needs. Thank you to everyone who took part and helped shape the current version. Feedback is still being reviewed, and further refinements may be considered as part of this process. 

The form enables families to access updates directly, without needing to wait for a response or send an enquiry, giving them more flexibility and reassurance throughout the process. 

To use the form, a parent or carer will need: 

• their child’s Synergy number - this is a unique 6 or 7 digit reference number used by Leeds City Council to match your child’s record. You can find it on letters or emails from the SENSAP team, including the acknowledgement letter you received when your application was submitted 
• their child’s full name and date of birth (in the format DD/MM/YYYY) 
• their email address (this must match the one we have on record as the main contact) 

If parents or carers can’t find the Synergy number or think their contact details may be out of date, they can email the SENSAP team at SENSAP@leeds.gov.uk. Please advise them include “Synergy Number Request” or “Email Address Update” in the subject line to help speed up the response.

The form can be accessed on the Leeds City Council website: 
Education, health and care needs assessments and plans | Leeds.gov.uk